Are Colleges Outsourcing School E-mails To Big Players

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  Maintaining internal E-mail systems has long been the bane of the university information-technology director. Servers are unwieldy and unreliable, and in the past several years, the number of student complaints (“It’s all junk,” says one) has grown exponentially as forward-moving providers like YahooMail, Hotmail, and Gmail have increased expectations of what E-mail should offer.

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